Driven by the ecological, economic and societal context, repair is once again a sector of the future. Rapid growth for a sector lacking in resources and which remains unattractive to young people. Giving people an incentive and training are the two future ...
How has the repair sector evolved in 2020? How many repaired devices? How many spare parts We share our data collected throughout the year with our 10,000 users of the Agoraplus solution. These figures give an overview of the major trends in the sector wh ...
AgoraGroup has been a leader in the digitalization of the after-sales for 20 years and we have seen the rise of self-care tools. Industries are investing heavily in the digitalization of customer service. After-sales service is about turning problems into ...
