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Monthly Archives: February 2021

la reparation recrute

The repair sector is recruiting

16 February 2021
by Violène Mendonça Agora News

Driven by the ecological, economic and societal context, repair is once again a sector of the future. Rapid growth for a sector lacking in resources and which remains unattractive to young people. Giving people an incentive and training are the two future ...

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0
Capture d’écran 2021-01-27 à 18.14.09

Panorama of the repair sector 2020

12 February 2021
by Violène Mendonça Agora NewsUncategorized

How has the repair sector evolved in 2020? How many repaired devices? How many spare parts We share our data collected throughout the year with our 10,000 users of the Agoraplus solution. These figures give an overview of the major trends in the sector wh ...

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0
Gestion SAV

What limits for digitalization in the after-sales ?

11 February 2021
by Violène Mendonça Agora News

AgoraGroup has been a leader in the digitalization of the after-sales for 20 years and we have seen the rise of self-care tools. Industries are investing heavily in the digitalization of customer service. After-sales service is about turning problems into ...

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