Millions of appliances of different brands are repaired every day all over the world, mostly by independent companies. The consumer, on the other hand, wants a smooth and standardised experience, like purchasing online. From now on, the challenge for ...
AgoraGroup has been a leader in the digitalization of the after-sales for 20 years and we have seen the rise of self-care tools. Industries are investing heavily in the digitalization of customer service. After-sales service is about turning problems ...
